FAQ

Shipping is free for all domestic pre-paid
orders above INR 3,000. For orders below INR 3,000, shipping will be calculated
at checkout.

We take great care in crafting each order, a process that typically requires 5 to 7 days for dispatch. Following that, our trusted delivery partners take another 3 to 5 days to deliver, depending on your location.

Should you require express delivery, kindly contact us for assistance at customer@oddlama.com

We accept returns of unused items in their original condition (unwashed, undamaged, with tags attached) within 7 days of delivery for store credit only. Store credit is valid for one year from the date of issue.

We have a no refund policy, however if there is a sizing issue, we offer a one time exchange or alteration to all our customers. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Upon purchasing, a digital gift card will be emailed to you.

To use your gift card, enter the gift card number at checkout. Then make any balance payment online via credit/debit card or netbanking.

Gift cards will expire after 1 year from the date of issue and any corresponding unused balance shall be forfeited thereafter. Please note that validity of gift cards cannot be extended and new gift cards cannot be provided against the expired/unused gift cards.